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Frequently Asked Questions

Have a question? We’re here to help.


What do I need to know before shopping at King’s Crew?

Do I need a California ID to shop at your store?

What is the age-minimum to shop at your store?

I’m new to cannabis and not sure what to purchase, can you help?

Do you have my favorite product in-stock?

How do I order curbside pickup?

Do you take debit or credit cards?

How much are taxes?

Is there a daily purchase-limit for cannabis products?

Do I need a medical marijuana card (MMC) to buy cannabis?

What’s the difference between a medical marijuana cardholder and a recreational consumer?

Can I travel with cannabis?

Royalty Rewards – Dispensary Loyalty Program:

What are ‘Royalty Rewards’ points?

How do I earn points?

How do I redeem points at the dispensary?

Do my rewards points expire?

Does my dispensary delivery order qualify for Royalty Rewards points?

How can I check my Royalty Rewards balance?

Returns and Exchanges:

How can I exchange a defective product?

What is your return policy on non-cannabis merch (i.e. apparel, glassware, accessories, etc.)?

About King’s Crew Dispensary:

Is King’s Crew dispensary pet-friendly?

How can I become a Crew Member?

How can I sign up for text notifications?

How can I refer a friend to visit King’s Crew dispensary?

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