Frequently Asked Questions
Have a question? We’re here to help.
What do I need to know before shopping at King’s Crew?
Do I need a California ID to shop at your store?
What is the age-minimum to shop at your store?
I’m new to cannabis and not sure what to purchase, can you help?
Do you have my favorite product in-stock?
How do I order curbside pickup?
Do you take debit or credit cards?
How much are taxes?
Is there a daily purchase-limit for cannabis products?
Do I need a medical marijuana card (MMC) to buy cannabis?
What’s the difference between a medical marijuana cardholder and a recreational consumer?
Can I travel with cannabis?
Royalty Rewards – Dispensary Loyalty Program:
What are ‘Royalty Rewards’ points?
How do I earn points?
How do I redeem points at the dispensary?
Do my rewards points expire?
Does my dispensary delivery order qualify for Royalty Rewards points?
How can I check my Royalty Rewards balance?
Returns and Exchanges:
How can I exchange a defective product?
What is your return policy on non-cannabis merch (i.e. apparel, glassware, accessories, etc.)?
About King’s Crew Dispensary:
Is King’s Crew dispensary pet-friendly?
How can I become a Crew Member?
How can I sign up for text notifications?
How can I refer a friend to visit King’s Crew dispensary?
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